Facilities FAQs
Information about the facilities across the holiday parks
What facilities are on the park?
- Martin’s Bar & Restaurant
- Little Fire Station Soft Play*
- Highlands End Leisure Club*
- 2 outdoor play areas
- Alpacas
- Dorset Foot Golf*
- SPAR convenience store
- Dog shower
- Dishwasher
- Washing up sinks
- EV Chargers*
- Wildlife lake
- Nature trail
- Defibrillators
- Toilet and shower blocks with hairdryers
- Launderette facilities* with iron and ironing board
- Enclosed dog exercising meadow
- Freezer for ice blocks
- Holiday Home Sales office
*charges apply
Facilities at Highlands End are available to guests staying at all parks.
- SPAR convenience store
- Pizza takeaway
- Picnic area
- Children’s play area
- Dog shower
- Fishing lake*
- EV Chargers*
- Defibrillators
- Washing up sinks
- Toilet and shower blocks with hairdryers
- Launderette facilities* with iron and ironing board
- Enclosed dog exercising meadow
- Freezers for ice blocks
- Holiday Home Sales office
*charges apply
- Small park shop
- Defibrillator
- Toilet and shower blocks with hairdryers
- Launderette facilities* with iron and ironing board
- Enclosed dog exercising meadow
- Freezers for ice blocks
- EV Chargers*
- Nature trail
- Washing up sinks
*charges apply
- Defibrillator
- Launderette facilities*
- EV Chargers*
- Enclosed dog exercising meadow
- Nature trail
*charges apply
- Small park shop
- Children’s play area and playing field
- Wildlife lake with ducks and wild birds
- Defibrillator
- EV Chargers*
- Toilet and shower blocks with hairdryers
- Launderette facilities*
- Enclosed dog exercising meadow
- Freezers for ice blocks
- Picnic area
- Nature trail
- Washing up sinks
*charges apply
Eype Beach:
- Launderette facilities* with iron and ironing board
- Enclosed dog exercising meadow
- Nature trail
*charges apply
Can I hire a travel cot?
Cots are available to hire with any self-catering booking. These must be booked in advance, linen / bedding is not provided, they are subject to availability and there is a charge of £10. Cots measure 38″ x 26″. Space is limited in glamping accommodation, please contact the bookings team on 01308 426947.
How long does it take to walk between the parks?
To walk between Golden Cap Holiday Park and Highlands End Holiday Park, it is approximately 1 to 1.5 hours along the coast path with stunning views from Thorncombe Beacon. To walk between Graston Copse Holiday Park and Highlands End Holiday Park it is approximately 1.5 to 2 hours along the coast path via West Bay.
Can anyone use the facilities at Highlands End Holiday Park?
Holidaymakers at any of our Parks are welcome to use the facilities at Highlands End Holiday Park. Entry charges apply for Highlands End Leisure Club (unless staying in a lodge, bungalow or apartment), the Little Fire Station Soft Play and the Dorset Foot Golf Course. These facilities are also open to local residents (memberships required for Highlands End Leisure Club).
Is there wifi on the park?
Wifi is available and chargeable on all of our Holiday Parks. In Lodges at Highlands End and Golden Cap Holiday Parks and in Apartments and Bungalows at Highlands End, wifi is complimentary and can be used on up to 6 devices.
In other accommodation, wifi is chargeable and can be used on up to 2 devices. To purchase wifi, please select the network on your device, then payment can be made.
Our wifi is very restricted due to our rural location and is not for streaming. The service may not be the same as you are used to at home. This service is only refundable for any full day on which the Park’s wifi service is not accessible by any users on the Park. Please note the wifi codes will only work on the park you are staying at.
Are there launderette facilities on the park?
Graston Copse, Larkfield and Sandyholme Holiday parks have a laundry with coin operated washing machines and tumble dryers.
At Highlands End and Golden Cap, the laundries contain contactless washing machines and tumble driers that can be paid for using a debit/credit card, Apple Pay or Google Pay.
The apartments at Highlands End have use of a shared washing machine and the lodges at Highlands End and Golden Cap have washing machines, with the exception of the 1 bedroom lodges.
Ironing facilities can be found at Highlands End, Golden Cap, Graston Copse and Sandyholme Holiday Parks.
Do you have recycling bins on the park?
Reuse and recycling bays are located on each park and are clearly signed. There are separate bins for mixed recycling, general refuse, glass and cardboard. A full list of what can be recycled is provided at every refuse and recycling bay.
Can I shower my dog?
At Highlands End and Golden Cap Holiday Parks there are dedicated dog showers. See the Park Map for more info.
Does the park have a Bar & Restaurant?
Highlands End is the only one of our parks with a Bar & Restaurant, which is open daily February to November and is dog friendly. Takeaway food or sit-down meals are available here. Martin’s Bar & Restaurant is a 10 minute drive, or 1-2 hour walk from Graston Copse and Golden Cap Holiday Parks.
Is the local beach dog friendly?
There are lots of dog friendly beaches near our Dorset holiday parks.
At Highlands End and Eype Beach Holiday Parks, the closest beach, Eype Beach, is dog friendly all year round and at West Bay there are restrictions on certain beaches at peak times.
At Golden Cap Holiday Park, Seatown Beach allows dogs between 1st October and 30th April, plus there are miles upon miles of coastal path and footpaths to explore on the surrounding 2,000 acres of National Trust land..
At Graston Copse Holiday Park, Burton Beach (1 mile away) has restrictions between 1st May and 30th September on the main stretch of beach, with dogs welcome a few hundred metres to the east towards Cogden Beach.
At Sandyholme Holiday Park, the nearest coast is Ringstead Bay (5 miles away), which is dog friendly all year round.
For a full list of dog friendly beaches in Dorset, including a handy interactive map, check out this blog post.
Are you dog friendly?
Yes, dogs are welcome with all touring & camping bookings, and over 75% of our accommodation is dog-friendly too. You can bring up to 3 dogs with you on holiday, with the exception of certain Pods at Highlands End, which only allow 2 due to space. If you have large breeds of dogs, you must look at the accommodation photos or speak to the bookings team who can help you decide if the space is suitable.
Extra charges apply for dogs in accommodation of £6 per dog per night, with a minimum charge of £30. For touring and camping holidays, dogs are charged at £1 each per night in low season and £3 each per night in mid and high season.
Does the Bar & Restaurant show sport?
Yes, TNT Sport is shown at Martin’s Bar & Restaurant at Highlands End Holiday Park. Please note this is subject to change and can be removed at any time.
Are towels included?
Accommodation towels and tea towels are provided for lodge, apartment and bungalow bookings only. These are for use in the accommodation. Beach/swimming towels are not provided. For caravan and glamping bookings please bring towels for both accommodation use and beach/swimming, as well as tea towels.
How much does it cost to use Highlands End Leisure Club?
Highlands End Leisure Club costs £4.50 for adults to use the swimming pool, sauna and steam room. £3.25 for 2-17-year-olds and under 2s go free. The lodges at Highlands End and Golden Cap and the apartments and bungalows at Highlands End include complimentary use of Highlands End Leisure Club. All other park guests must pay the entry fees. The sauna and steam room are for over 18s only.
Is there a spectator area at Highlands End Leisure Club?
At Highlands End Leisure Club, there is a very small spectator area. There are tables poolside, which requires you to pay for entry and be wearing a swimming costume. Children under 15 cannot swim unattended and children aged 15 to 18 can only swim unattended when a consent form has been signed at the Leisure Club Reception by a parent or guardian.
Does the Leisure Club have lockers?
Yes, Highlands End Leisure Club has lockers poolside, which are free to use. Please place your shoes in the shoe rack in the Leisure Club lobby and don’t leave any belongings or clothes in the changing rooms.
Do you have pitches for RVs
Our Parks have different pitch sizes and can accommodate different lengths of vehicles.
Highlands End:
- Grass electric pitch: maximum unit size 8m
- Gravel electric pitch: maximum unit size 10m
- Hard-base electric pitch: maximum unit size 7.5m
- Little Shepherd’s non-electric meadow: not suitable for large vehicles
Golden Cap:
- Hard-base electric pitch: maximum unit size 10m
- Big Berries non-electric meadow: not suitable for large vehicles
Graston Copse:
- Grass electric pitch: maximum unit size 7.5m
- Gravel electric pitch: maximum unit size 7.5m
- Non-electric meadow: maximum unit size 10m
Sandyholme:
- Grass electric pitch: maximum unit size 9m
- Gravel electric pitch: maximum unit size 8m
- Non-electric meadow: maximum unit size 10m
- Seasonal gravel pitches: these vary in size, please speak to a member of the team regarding availability
You must notify us of the size of your vehicle at the time of booking.
Is there CCTV on the parks?
Yes, there is a 24 hour CCTV that does operate on all the parks at key locations.
Where are dogs allowed on the park?
All of our Holiday Parks are dog friendly. Dogs must be always kept on leads while on the Parks, except for in the enclosed designated dog exercising meadows at Highlands End, Graston Copse, Eype Beach and Sandyholme Holiday Parks and within your accommodation. Please note, the dog exercising meadow at Golden Cap is flanked by the River Winniford and so is not enclosed.
We make no charge for guide / assistance dogs, and they do not count against the limits on dog numbers. We may ask you for reasonable evidence of your dog’s status, such as your Assistance Dogs ID.
Please check the Dorset Council website for a list of dog restrictions on local beaches. Seatown Beach is not dog friendly from 1st May to 30th September.
Dogs must not be left unattended at any times on the parks or in cars / holiday accommodation. All dog fouling must be cleared up and bins are provided around the parks for this purpose. Failure to clear dog fouling may result in a £50 cleaning fee. Subject to clause 27 of our Terms & Conditions, no liability can be accepted for damage or injury caused by them. We do not allow any dangerous breeds as per the Dangerous Dog Act 1991. No other pets are permitted, unless agreed at the time of booking. Nothing in these Terms and Conditions are intended to prevent an assistance dog being allowed on the park.
Do I have to pay for showers?
No, at West Dorset Leisure Holidays the toilet and shower blocks are free to use – which includes the use of hairdryers.
How much does it cost to use the Little Fire Station Soft Play?
The Little Fire Station Soft Play costs £3.50 for 2 to 6 year olds and £2.00 for under 2s. There is a height restriction of 130cm and it is open daily from 9am-6pm.
Can I freeze ice packs?
At each park, there is a freezer available for ice packs in the laundry room / facility block. Please make sure your ice packs are clearly marked as yours and no food can be stored in these freezers. The lodges, caravans, apartments, bungalows, Jurassic escape pods, safari tents, gold pods and silver pods all have a freezer inside.
How much does it cost to use Dorset Foot Golf?
The Dorset Foot Golf Course at Highlands End is open to anyone and costs £10.00 for adults and £6 for children. WDLH holidaymakers can save 10% off this price by using the discount code shown in the WDLH app (sign in with booking details required). Balls and scorecards can be collected from the SPAR store.
What do I need to bring with me on holiday?
Essentials – All of our self catering accommodation has a bin bag, toilet roll, tea towel, dishcloth, sponge, 2 dishwasher tablets (if applicable), hand soap bar and a small bottle of washing up liquid. Please bring with you, additional toilet rolls, bin bags and dishwashing facilities such as washing up liquid or additional dishwasher tablets.
Irons – Irons and ironing boards are provided in lodges, apartments and bungalows. They are not supplied in caravans but are available for use in the laundry rooms on the Park.
Hairdryers – Hairdryers are provided in the lodges only. For other accommodation, they can be used free of charge in the toilet/shower blocks, or please bring your own.
We try to stock as many of the essentials as possible in the Park Shops, particularly in the SPAR stores at Highlands End and Golden Cap Holiday Parks.
What is the address of the park?
Highlands End Holiday Park
Eype, Bridport, DT6 6AR
To find us, leave the A35 at the turning to Eype and take the fourth turning on your right into the entrance to Highlands End Holiday Park. Follow the road for 600 metres until you reach the arrivals check in parking on your left.
See the park’s location on Google Maps and get directions
Golden Cap Holiday Park
Seatown, Chideock, DT6 6JX
To find us, leave the A35 at the turning to Seatown (Duck Street). Do not take the left hand turn onto Mill Lane (which some navigation systems may suggest), but instead follow the road straight for just over 1km until you reach the park entrance and reception on your left hand side.
We suggest using the postcode DT6 6JU if using a SatNav
See the park’s location on Google Maps and get directions
Graston Copse Holiday Park
Annings Lane, Burton Bradstock, DT6 4QP
Take the B3157 to Burton Bradstock and turn off at the Anchor Inn towards Shipton Gorge. Follow this road for 200 metres and take the turning on the right onto Annings Lane. Follow this lane for 1km until you reach the park entrance on your right hand side.
See the park’s location on Google Maps and get directions
Larkfield Holiday Park
Bredy Road, Burton Bradstock, DT6 4ND
Follow the B3157 east through the village of Burton Bradstock. After passing a petrol station and car garage on your right hand side, you will see a turning 200 metres further along on your left hand side, signposted to Litton Cheney and Dorchester. Take this turning onto Bredy Road and the park entrance will be on your right hand side in 100 metres.
See the park’s location on Google Maps and get directions
Sandyholme Holiday Park
Moreton Road, Owermoigne, DT2 8HZ
Approaching from the south, turn off the A352 at the village of Owermoigne onto Kit Lane. Follow the road through the village and out and after 1.6km you will see the park entrance on the left hand side. Approaching from the north, turn off Warmwell Road in the village of Crossways onto Moreton Road (signposted to Owermoigne). Follow the road for 2.25km until you reach Sandyholme Holiday Park on your right hand side.
See the park’s location on Google Maps and get directions
Eype Beach Holiday Park
Mount Lane, Eype, Bridport, DT6 6AL
To find us, leave the A35 at the turning to Eype and take the third turning on your right. At the top of the lane, bear right and follow the narrow lane carefully towards the sea – Eype Beach will be on your right approximately 100m before the beach car park.
What are the Leisure Club opening times?
Opening times for the Highlands End Leisure Club are available on the website.
Do I need to bring bed linen?
Lodges, Apartments, Bungalows & Cottages
Bedding is provided, as well as linen and beds are made up for your arrival. Accommodation towels and tea towels are provided. Beach/swimming towels are not provided.
Caravans & Glamping
Bedding is provided, however linen is not and therefore beds are not made up for your arrival. Bed linen packs are available to hire – to guarantee availability, these should be added at the time of booking. Alternatively, please bring your own bedding. Accommodation towels, beach/swimming towels and tea towels are not provided.
If you have any questions, please contact the Bookings Team on 01308 426947 (daily – 10am to 4pm).
Do you provide for guests with accessibility needs?
Yes, most of our parks have accommodation options and facilities especially for those with accessibility needs. Our full accessibility statement for each park can be viewed here. Call 01308 426947 for more information.
Do you permit supermarket deliveries?
Yes of course! Please arrange to meet the vehicle at the Park entrance. At Highlands End and Golden Cap we sell a good selection of essentials at the Spar Shop.
Can I hire a highchair?
Highchairs are available to hire for self-catering bookings. These must be booked in advance, they are subject to availability and there is a charge of £10. Space is limited in glamping accommodation, please contact the bookings team on 01308 426947.
Can I smoke or vape?
It is illegal to smoke or use vapes or e-cigarettes inside enclosed public buildings. Outdoor smoking areas are provided. You MUST also refrain from smoking or using vapes or e-cigarettes in any holiday accommodation, though we cannot guarantee that any accommodation has always been smoke-free. If you are found to be smoking in public buildings or holiday accommodation, you will be charged a £100.00 cleaning fee per incident and clause 30 of our Terms & Conditions applies.
Do I have to pay extra for gas and electric?
No, there are no additional costs for gas and electric as all gas and electric fees are included with all holidays.
What is the speed limit on the parks?
The parks have a speed limit of 10mph, which is strictly enforced. The speed limit at Eype Beach Holiday Park is 5mph. Traffic movements are restricted after 11:00pm to minimise disturbance on the parks. All vehicles must be taxed, insured and have passed MOT regulations. All motoring laws which apply to the highway, also apply on the parks. Please take care and do not drive on the grass during wet weather or the winter period. We do not permit the use of any non-road legal motorised vehicles e.g. mini scooters, quad bikes etc.
Where can I get first aid help or find a defibrillator?
In a medical emergency, please call 999 to get help as soon as possible, and please inform your park reception of the situation when convenient.
If you require non-urgent medical advice, please call 111.
Hospital Facilities
The nearest Accident & Emergency Department is at Dorchester Hospital (DT1 2JY).
The nearest Minor Injuries Units are at Bridport Hospital (DT6 5DR) and Weymouth Hospital (DT4 7TB).
Defibrillators
Defibrillators can be found on and near to the parks in the following locations:
Highlands End / Eype Beach
Highlands End Park Reception – What 3 Words Location
Facility Block – What 3 Words Location
The New Inn at Eype – What 3 Words Location
Golden Cap
Hard-Base Pitch Facility Block – What 3 Words Location
Seasonal Facility Block – What 3 Words Location
The Anchor Inn, Seatown
Chideock Stores – What 3 Words Location
Graston Copse / Larkfield
Graston Copse Park Reception – What 3 Words Location
Larkfield Facility Block – What 3 Words Location
Burton Bradstock Village Hall – What 3 Words Location
Hive Beach
Sandyholme
Sandyholme Park Reception – What 3 Words Location
If you are not on the park, use www.defibfinder.uk/ to find your nearest defibrillator
Do I need to book to swim at Highlands End Leisure Club?
For general swimming, there is no need to book. The only sessions that require booking are our popular Pool Fun Sessions, which are priced the same way as regular swims. Booking is required to ensure we stay within the pool capacity as these sessions are popular, particularly in peak season. When it is quieter, we may be able to accept walk-ins for these sessions, however we strongly advise booking.
It is always worth checking the timetable prior to visiting. This can be found here.
Pool Passes can be purchased either in advance at the time of making your booking, to give access to the facilities every day during your stay, for a reduced price, or at the Leisure Club Reception when you visit.
Can I charge my electric vehicle?
We have 33 EV chargers across 5 holiday parks, which are available for customer use on a first come, first served basis. Our Electric Vehicle webpage has more information about charger locations and speeds. Charging vehicles from your Holiday Home or pitch is not permitted.