I’m due to arrive before July 3rd – what do I do?

9 May 2020

Coronavirus FAQs

All of our holiday parks are closed until at least July 3rd. If you were due to arrive before then, we will be contacting you by June 20th to give you the choice of one of the three following options:

  1. Change the dates of your booking to later in the year or right up to December 2021
  2. Accept credit of the value of your holiday, which will go onto your account, ready to be used for a holiday before December 2021
  3. Cancel your booking for a full refund.

Please do not try to call us – we will contact you by phone or email. If you are in the position to, please consider accepting a date change or credit – we are supporting the national campaign to #PostponeDon’tCancel to protect tourism jobs and ensure that hospitality businesses like ours are still around for you to visit in the future.

If you do need to contact us, please email bookings@wdlh.co.uk and include your surname, booking number, holiday park, new dates (if applicable) and phone number.

 

 

What our guests say

  • Very peaceful Park

    The wildlife is stunning, we were visited by the ducks on a regular basis which was lovely. Our visit was very enjoyable and we will definitely be back in the future!

    Sarah W - Pitch Up
    Sandyholme

  • 5 out of 5 isn't enough!

    This is simply our favorite touring park along the south coast. The location couldn't be better with views to die for and an abundance of fresh sea air. The park is spic and span and extremely well kept with very friendly staff.

    Big Caravan Adventures - Tripadvisor
    Highlands End

  • Best holiday ever!

    This is by far the best Holiday Park I have been to. The views are breath taking with easy access to the beach and nice coastal walks to West Bay. If you're looking for a relaxing holiday in a stunning location, then this is the place to come.

    Alison D - TripAdvisor
    Highlands End

  • Fantastic holiday once again

    We have been coming here now every year for about 10 years. Its our favourite place and the Park has everything we need.

    Andy M - TripAdvisor
    Highlands End

  • A little bit of heaven!

    Golden Cap is a little bit of heaven. The views are awesome, right next to the sea. It's all relaxed and low key just how we like it.

    Esther Woodhouse - Facebook
    Golden Cap

  • Idyllic setting

    Quiet site in a beautiful setting with exceptionally clean toilets and showers

    Anthony M - Pitch Up
    Graston Copse

  • Would definitely recommend

    Close to beach, a nice local pub, dog friendly and a very relaxed atmosphere.

    Dan M - Pitch Up
    Golden Cap

  • A tour of Dorset!

    An excellent Park as a base to visit the Dorset coast, Jurassic Coast, Chesil Beach, Lyme Regis, Lulworth Cove and Durdle Door, to name a few.

    Arthur D - Tripadvisor
    Graston Copse

  • Fantastic Park

    10 out of 10 is not enough for this Holiday Park. We have been here 3 times and we love it more and more every time. The park has all you need, with some pitches overlooking the sea and a great restaurant.

    Shirley Thompson - Tripadvisor
    Highlands End

  • A hidden gem

    The location is amazing, right on the beach and all the facilities are good. It's a hidden gem this one, one of the best parks in the country

    Mark Tee - Tripadvisor
    Golden Cap

  • Lovely tranquil campsite

    The location was great as we could easily walk to the village or local beaches through the beautiful countryside. I would recommend this campsite to families for a peaceful and safe stay.

    Sarah - Tripadvisor
    Graston Copse